Privacy Policy

Thank you for visiting our website.  Clinol Chemicals LLC (“Clinol”) and its affiliates own and operate this website. In this Privacy Policy, we refer to all of the companies in our corporate group as “Clinol”, “we”, or “us”.

This Privacy Policy explains our online information practices and the choices you can make about the way your personal information is collected and used through this website.

What Information Do We Collect from You?

You may browse many sections of the websites without providing any personal information about yourself.    However, if you ask us a question through our Contact link, we must collect certain information from you.


To register on our website, you must complete the registration process by providing personally identifiable information, such as your name, address, email, telephone number or mobile phone number, as well as information relating to what you would like to receive from us.  If you choose to register, you may also be asked to choose a user name and password.  Please keep this information secure.  If you choose to register, you have the right to unsubscribe from certain communications from us at any time by contacting us through one of the contact options provided below (email, letter or telephone). Please give us a reasonable amount of time to process your unsubscribe request.

Newsletter and Email Communications

If you choose to sign up for our newsletter or email communications online, you must submit certain basic information during the registration process.  This information may include your name, email address, and a confirmation that you are over 18 years old.  This information is used to send the newsletter or email communications electronically, and to provide you with customer service and respond to your inquiries.

Cookies and Other Web Tracking Techniques 

Like most websites, we use “cookies” on our website to help us serve you better on future visits and to help us analyze web traffic for our websites, and evaluate and improve the content or functions of our websites.  A cookie is a small text file that is sent by a website, accepted by a web browser and then placed on your hard drive.  The information collected from cookies sent by Clinol and approved third parties assisting us with our websites lets us know that you visited our websites in the past, and helps you avoid having to re-enter information on each visit in order to use some of our products or services.  Cookies also help us analyze the use of our websites, and better aggregate useful information when users provide feedback about our websites or products. You may be able to set your browser to refuse all cookies from this and other websites that you visit.  This will provide you with more control over the acceptance of cookies on your hard drive.  However, it is possible that some portions of the websites will not function properly or may perform more slowly if you choose to reject cookies.  By using our websites and not disabling cookies, you consent to allowing their use for the described purposes. Remember also that disabling cookies is browser specific.  If you log on using Internet Explorer, you must also disable cookies in Safari if you use that browser at a different time. We may also collect information about your method of access such as your operating system (Windows 7, Windows 8, Mac, Linux, etc.) and your browser (Internet Explorer, Google Chrome, Safari, etc.).  We may use access method information along with information about site searches you run to serve you personalized content using third party vendors such as Sitefinity.

We may use third-party web analytics services on our websites, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies to help us analyze how visitors use the websites. The information collected through these technologies (including IP address) is disclosed to these analytics providers, who use the information to evaluate use of the websites.

Do Not Track (DNT) is a privacy preference that users can set in their web browsers.  Our websites do not support DNT codes.  However, except in the case of analytic cookies and social networking platforms described herein, our websites limit tracking to the internal uses described above and does not enable the tracking of our users across multiple websites.  Except in the case of analytics cookies and social networking platforms described herein, our website does not track your use across multiple websites, however, other websites to which we link may.  Please review their privacy policies to understand how you may be tracked.

Social Platform Registrations and Social Media Plugins

Some of the Clinol websites permit you to use a third party social networking platforms such as Facebook, Pinterest, Twitter and Google+.  This includes the use of social media plugins such as Facebook “Like”, Tweet, Pinterest “Pin,” Google “+1” buttons, etc. When you use these social networking platforms and plugins, your username and password for the services and other information available about you or collected from you on these services may be shared with us. We may ask your permission to repost your Facebook or Twitter quotes on our websites.  If you agree, you grant us the right to use your posts on our websites for promotional purposes.

When you use social networking platforms and plugins, you share your information with them and their privacy policy and applicable terms of use apply to the use and disclosure of such information. In addition, they may be able to collect information about you, including your activity on the Clinol websites, and they may notify your connections on the social networking platform about your use of the Clinol websites. Such services may allow your activity to be monitored across multiple websites for purposes of delivering more targeted advertising. Please note that their privacy policies and applicable terms of use may apply and we encourage you to read them. We may add new social networking plugins and buttons to our websites from time to time.

Using, Sharing and Transferring Information Collected

Clinol may share your information within its group of companies as well as with third-party service providers that assist us with our websites, contests and sweepstakes, such as in providing the products or services that you requested, or for the purposes of improving our marketing or administration.  This includes companies that provide analytics to us about the use of our websites so that we can evaluate the use of our websites and continue to improve our websites’ content.

Our U.S. websites are intended for the U.S market.   If you happen to live in another country yet use our websites, any data collected about you with respect to your use of our websites will be transferred to the U.S. As such, please note that there may be different standards that apply to how your data may be used and protected than the standards in place in your country.  Nevertheless, Clinol has put in place safeguards to protect your data irrespective of the country from which it originates.

Except as provided below in “Promotions and Third Parties,” Clinol does not share or sell any personal information that you provide to us through our websites for any separate use by any third party for its own purposes.  However, from time to time, we may provide aggregate (statistical) information about our customers, sales, online traffic patterns and related information to third parties who help us improve our business and services, but these statistics do not include any personally identifying information.

In the event that we sell, assign or transfer all or part of the Clinol (including in the event of a reorganization, dissolution or liquidation), we may transfer your personal information to a third party.

Promotions and Third Parties

From time to time, Clinol may run promotions offering special deals, coupons, discounts, chances to win contests, and other prizes.  These promotions may involve third-parties.  In order to participate in these promotions, Clinol may request certain basic information about you, such as your name, email address, physical address, and date of birth.  This and other information provided to participate in the promotions may be processed by Clinol in order to help us better understand how we can design and market our products for you and others. This information may also be shared with any relevant third-party promotional partners involved in the specific promotion for which you choose to sign-up.  In addition, certain third-party promotional partners may use your information to contact you in order to provide you with more information about their company and with further opportunities to make additional purchases. Please remember that Clinol is not responsible for the information practices of third parties to whom you choose to disclose information.

Safeguarding Your Information

Clinol maintains physical, technical, and administrative safeguards that are designed to protect your personal information from loss, misuse, unauthorized alteration, theft, unauthorized access, and unauthorized disclosure.

Children's Privacy

Our websites are not intended for use by children under the age of 13.  Clinol does not market any of its products online for children under the age of 13, nor does Clinol design its online applications, advertisements and other features to attract an audience of children under the age of 13.  Although certain pages within the websites may reference “kids,” “children,” or “students,” Clinol strictly intends for such portions of the websites to be used only by adults or children of the age 13 or older.  Clinol does not knowingly register or otherwise collect personally identifiable information from any child under the age of 13.

Update, Modify or Correct Your Information 

We encourage you to contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate.  To the extent provided by the law of your jurisdiction, Clinol also permits you to obtain a copy of personal information that we hold about you.  To do so, please email us at Please note that we will likely require additional information from you in order to honor the request.

Right to Unsubscribe

You have the right to unsubscribe from certain services that we offer.  To do so, please use our Contact link on the website for additional information, or email us at  Please note that if you already have requested products or services when you decide to withdraw consent, there may be a short period of time for us to update your preferences and ensure that we honor your request.

Links to Other Websites 

This website may contain links to websites operated, controlled and maintained by independent third parties. We do not control the use of information you may provide to such third parties. If you access other websites using the links provided on our website, the operators of the third-party sites may collect information from you which will then be used by them in accordance with their own privacy policies, not ours. Those policies may differ from ours. It is your responsibility to familiarize yourself with privacy policies on our websites and other websites.

Changes to This Privacy Policy

As we continue to provide additional services and as the privacy laws and regulations evolve, it may be necessary to revise or update this Policy.  We encourage you to review this Policy from time to time, as you return to our website so that you are familiar with any changes.  For significant changes, we will notify you by posting a prominent notice on our website indicating at the top of the Policy when it was most recently updated.

Contact Us

If you have any questions, please email us at or write to us at:  Clinol Chemicals LLC Headquarters, 8 The Green STE B Dover DE 19901,  or call us at: +1 (917) 722-8772.

Clinol California Privacy Rights Notice

If you are a California resident, the following provisions apply to our processing of information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“California Personal Information”). For such residents, the provisions of this California Privacy Rights Notice prevail over any conflicting provisions of the Clinol Privacy Policy.

California Personal Information We Collect

We may have collected the following categories of California Personal Information within the last 12 months about you.

(A) Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
(B) Personal information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to their name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
(C) Characteristics of protected classifications under California or federal law (such as race, gender, age, disability status.)
(D) Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
(E) Biometric information.
(F) Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application or advertisement.
(G) Geolocation data.
(H) Audio, electronic, visual, thermal, olfactory, or similar information.
(I) Professional or employment-related information.
(J) Education information that is not publicly available personally identifiable information.
(K) Inferences drawn from any of the information identified in this subdivision to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Within the last 12 months we have not shared California Personal Information identified in the above categories (A)-(K) in a manner that could be considered a “sale” under the California Consumer Privacy Act.
Within the last 12 months, we have disclosed California Personal Information identified in the above categories (A)-(K) for our business purposes. To learn more about the categories of third parties with whom we share such information, please see the “Using, Sharing, and Transferring Information Collected” section of the Privacy Notice.
For each of these categories, we obtain California Personal Information from a variety of sources. These sources include: yourself, with respect to both online interactions you may have with us or our service providers; other entities with whom you transact business; others with whom you maintain relationships who may deal with us on your behalf; the devices you use to access our websites, mobile applications, and online services; credit bureaus; identify verification and fraud prevention services; marketing and analytics providers; public databases; social media platforms; and others consistent with this Notice. For more information, please see the “What Information Do We Collect From You?” section of the Privacy Notice.
We do not disclose personal information of individuals we know to be under the age of 16 to business or third parties for monetary or other valuable consideration which could be considered a “sale” under California law, without affirmative authorization.

Use of California Personal Information

For each of the above categories, we use the California Personal Information we collect for the business purposes disclosed within our Privacy Notice in the section entitled “Using, Sharing, and Transferring Information Collected”.
We may also use the information we collect for our own or our service providers’ other operational purposes, purposes for which we provide you additional notice, or for purposes compatible with the context in which the California Personal Information was collected.

Your California Rights

If you are a California resident, you have certain rights related to your California Personal Information. Including:

  • The right to request that we disclose to you:

    • specific species of personal information we have collected;

    • categories of California Personal Information we have collected about you;

    • categories of sources from which the California Personal Information is collected;

    • our business or commercial purpose for collecting or selling California Personal Information; and

    • categories of third parties with whom we share California Personal Information.

  • The right to request that we delete California Personal Information about you which we have collected from you.

  • To the extent that we disclose California Personal Information for a business purpose, you may request that we disclose to you the categories of California Personal Information we have collected about you as well as the categories of California Personal Information about you that we disclosed for a business purpose.

You may exercise these rights by:

By writing us at; or calling us at +1-(917)-722-8772.
As required under applicable law, please note that we may take steps to verify your identity before granting you access to information or acting on your request to exercise your rights. We may require you to provide additional personal information as necessary to verify your identity in response to exercising requests of the above type. We may limit our response to your exercise of the above rights as permitted under applicable law.

Subject to applicable law, we may not discriminate against you because of your exercise of any of the above rights, or any other rights under the California Consumer Privacy Act, including by:

  • Denying you goods or services;

  • Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;

  • Providing you a different level or quality of goods or services; or

  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Under California law, you may designate an authorized agent to make a request on your behalf. You may make such a designation by providing the agent with written permission to act on your behalf. As permitted by law, we may require you to verify your own identity in response to a request even if you choose to use an agent. We may deny a request by an agent if they fail to submit proof that they act on your behalf.

Accessibility Statement

If you use assistive technology and the format of this Privacy Notice interferes with your ability to access information, please contact us at To enable us to respond in a manner most helpful to you, please indicate the preferred format in which to receive the material and your contact information.
You may contact us with questions and concerns about our privacy policies or practices by contacting us at